Data that belongs to your facility
Notes, level, tags and contact phone are your club's own. What you record is not seen or changed by other clubs.
Customers and members Customer records
One profile per customer with their details, their notes and your own tags. Quick search when booking and duplicates merged.
The problem
Customers live in five different places.
A spreadsheet, the front desk phone and the memory of whoever has been there for years. When someone is away, nobody knows who that customer is or what they like.
The solution
One profile, the whole story.
Each customer has a profile with contact details, notes, tags, bookings, memberships and payments. What one person on your team writes down, the whole team sees.
What you can do
Quick search when booking
Type a few letters of the name, phone or email and pick. Guests can be added without creating a profile.
Merge duplicates
Spot repeated profiles by email, phone or name and merge them, keeping the full booking and payment history.
Import your customers and members
Upload your list of customers and members from a spreadsheet (CSV) and we help you with the set-up so you start with your data already loaded.
Frequently asked questions
Can I adapt the fields to my sport?
Yes. Sports details such as level are optional and adapt to the type of facility, so a swimming pool does not have to ask for padel data.
What about a customer who plays at two clubs?
Their account is theirs, but each club has its own profile with its own notes, and neither sees what the other writes.
Does it comply with data protection rules?
Your customers' data is processed on behalf of your club and each person can exercise their rights. The legal documents describe the processing.
Can I bring in my existing customers?
Yes. You import customers and members from a spreadsheet in CSV format and we support you through the set-up.
Works hand in hand with
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Customers and members
Members and passes
Membership plans, fees and passes with their perks: discounts, an extended booking window and free access, with sign-ups, expiries and renewals under control.
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Communication
Notifications
Confirmations, changes and reminders by email, push notifications and an in-app notification centre, with each person's own preferences.
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Platform
Custom terminology
Speak your facility's language: court, room or lane; customer, member or user. The wording across the whole app adapts to your words.
Which facilities use it
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Sports academies
Groups, courses and students with enrolment, fees and notices to families, without spreadsheets.
Demo
See it with your own data.
We will show you how it fits your facility in a 30-minute demo.