Emails with your club's brand
Confirmation, change, cancellation and reminder, with your name, logo and colour, and your own reply-to address.
Communication Notifications
Confirmations, changes and reminders that go out on their own by email, push notification and a notification centre inside the web app.
The problem
Customers who never hear about it.
Without alerts, people forget their booking, miss a change and do not tell you when they cancel. Every slip is an empty court.
The solution
The right message, on the right channel.
The system notifies the customer and the team when a booking is confirmed, changed or cancelled, and reminds them of what is coming. Each person chooses how to receive it.
What you can do
Push notifications and a notification centre
Alerts also reach the phone and are kept in the web notification centre, so nothing gets lost.
Each person's preferences
Every user decides which channel they prefer for each kind of alert. You respect their preferences without any effort.
Frequently asked questions
When is the reminder sent?
With the lead time you configure before the booking or class. It is sent in the background, without making anyone wait.
Do emails go out with my branding?
Yes. They carry your club's name, logo and colours, and replies reach your own address.
Can a customer stop receiving alerts?
Yes. Each person manages their preferences, except for essential notices about an active booking.
Works hand in hand with
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Bookings
Online booking
Your customers book from their phone at any time, see only the free slots and the price before confirming, and get the confirmation instantly.
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Activities
Classes and courses
Schedule sessions with capacity, instructor and sign-ups. Classes take the space they need and customers sign up online.
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Customers and members
Customer records
One record per customer with their details, notes and tags specific to each facility, quick search when booking and merging of duplicates.
Which facilities use it
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Sports academies
Groups, courses and students with enrolment, fees and notices to families, without spreadsheets.
Demo
See it with your own data.
We will show you how it fits your facility in a 30-minute demo.