Audiences with filters
Select players by last booking (inactive for some days or recently active), by membership plan or by level, combining criteria.
Communication Campaigns and news
Talk to the right customers at the right time: campaigns with filters and news in their own language.
The problem
Messages to everyone or to no one.
Without segmenting, you either write to the whole list about something half of it does not care about, or you do not write. And club notices live on a sign at the door.
The solution
The right message for the right audience.
You define an audience with filters, write the campaign and send it by email. News is published with its date in the player area and, if you want, on the club's website.
What you can do
Email campaigns
Write a subject and text, add a button with a link and send. The draft, the status and who it went to are kept. By default anyone who does not accept communications is excluded, through an audience filter you can turn off.
Inactive players
Spot those who have not booked for a while so you can write to them and encourage them to come back.
News in three languages
Publish notices in Catalan, Spanish and English, with publication and expiry dates, pinned on top and visible to players, to the public site or to both.
Frequently asked questions
Can I send to players who do not want marketing?
Not by default: the "contactable only" audience filter excludes anyone who does not accept communications and is on by default. You can turn it off per audience, so only do so when it is appropriate.
What language is a news item in?
It is written in the club's language and, if you wish, in the others. Each person sees theirs and, if it is missing, the club's.
Where do players see the news?
In their player panel and, if you choose public visibility, on the website too.
Works hand in hand with
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Communication
Notifications
Confirmations, changes and reminders by email, push notifications and an in-app notification centre, with each person's own preferences.
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Customers and members
Customer records
One record per customer with their details, notes and tags specific to each facility, quick search when booking and merging of duplicates.
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Daily operations
Reports and analytics
Reports on occupancy, revenue and VAT, member sign-ups and cancellations, no-shows and inactive players, with saved filters, CSV export and scheduled email delivery.
Demo
See it with your own data.
We will show you how it fits your facility in a 30-minute demo.