Incidents with photo and priority
Note the space or equipment affected, the priority (low, normal, high or urgent) and attach photos. Players can report issues if you enable it.
Daily operations Incidents and maintenance
What breaks is logged, assigned and fixed, and what needs checking every week does not get forgotten.
The problem
Faults discussed in the corridor.
A torn net, a blown bulb or a dripping tap is mentioned in passing and forgotten. Nobody knows who is dealing with it or whether it is already fixed.
The solution
Every report with an owner, a status and a history.
Anyone on the team logs the incident with a photo and priority. You assign it, the assignee gets a notice and the status and comments stay in view.
What you can do
Assignment and follow-up
Assign the incident to a person, who gets a notice. It moves from open to in progress to resolved, with comments in the history.
Internal tasks
Create tasks with an assignee and due date, standalone or linked to an incident, and mark them as done.
Preventive maintenance
Plans that repeat every set number of days or weeks per space. They generate their tasks and, if you want, block the space for a few hours so nobody books it.
Frequently asked questions
Who can log and who can manage?
Staff and the owner log incidents and comment. Assigning, changing status and managing plans belongs to whoever holds the management permission.
Can photos be stored?
Yes. They are kept in private storage and only people with access to the incident can see them.
Can players report a fault?
It is optional. A club setting lets players log incidents; it is off by default.
Works hand in hand with
-
Bookings
Spaces and schedules
Set up each space with its type, opening periods, breaks and holidays. Combine or split spaces, like a hall and its courts, with no double bookings.
-
Daily operations
Team and permissions
Invite your team and give each person only what they need to see: front desk, instructors or management, with custom roles you define.
-
Daily operations
Equipment rental
Rackets, paddles or towels as resources with their own stock: add them to a booking, give them a price and never promise what you do not have.
Which facilities use it
-
Rooms and multipurpose spaces
Hourly room hire with its own pricing, recurring bookings and equipment added to each booking.
-
Municipal sports centres
Halls, courts and rooms with bookings from clubs and individuals, and clear invoicing.
Demo
See it with your own data.
We will show you how it fits your facility in a 30-minute demo.